If you are encountering issues with uploading a file to your application, please be sure to make sure the file is in the proper format. Most application forms will accept either .PDF or .DOC files. The acceptable formats should be listed within the application. Please also be sure that your file is below the file size limit of 10mb. You will also want to be sure that your file is not digitally signed or secured. If your file is digitally signed or secured, please print out and scan the file to create a new version free of the digital signage. You should then be able to upload the file and attach it to your application without error.
The majority of upload issues are due to specific browser settings that we cannot change on your behalf. The easiest way to solve this issue is by switching browsers. We suggest using either Chrome or Firefox. Both are freely available for download at the following links:
Download Firefox: http://www.mozilla.org/en-US/firefox/all/
Download Chrome: https://www.google.com/chrome/