If you've made an attempt to submit your application and were not successful, but still see a charge for the application payment, then this is a failed authorization and will be removed or refunded in your statement after your bank's system settles the charge as failed on their end.
The same is true of any duplicate charges. If you successfully submitted your application but see more than one charge from CollegeNET for the fee, one of the charges is likely a failed authorization that will be removed or refunded in your statement after your bank's system settles the charge. If you would like our support team to check our payment records to confirm there hasn't been a second payment charged, please submit a help request with the necessary information.
Settling times vary based on financial institution, but if you do not see the failed authorization as either removed or refunded within 10 business days, please contact your bank for more information as to when the failed charge will settle.