If you're having trouble adding, removing, or editing an institution in your education history because the section is locked, make sure that you haven't accidentally checked the box under the CertiFile section which reads "Yes, I have entered my complete and accurate educational history to the best of my knowledge."
- Checking this box locks the educational history section so you cannot edit it further.
- You only need to check this box if you intend to submit a CertiFile order, it is not a required field.
- If you do intend to use CertiFile, you can still uncheck this box and edit your educational history if you haven't yet placed your CertiFile order.
If you don't see a CertiFile section on the educational history page, and are looking for more general troubleshooting on adding schools to your educational history, see our Help Center article, How to Use the School Search.