Technical troubleshooting


Most technical and file upload issues are a result of issues with browser compatibility. If you are having trouble uploading a file, we recommend first making sure you are using the most updated version of your browser.

We suggest using the latest version of either Google Chrome or Firefox, as these browsers work best with our system. Both are freely available for download at the following links:

  Download Firefox:

  Download Chrome:

If switching to the latest version of Chrome or Firefox does not resolve the issue, please click the Submit a Request button on the top right.

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