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Managing your account

• Creating a new account
• Requesting a password reset
• Changing your name in your account
• Managing multiple email addresses associated with your account
• Why is someone else's name listed on my account?
• Why is a birth date required when creating a recommendation account?

Managing recommendations

• Starting a recommendation
• Technical troubleshooting
• Editing a submitted recommendation
• Viewing or confirming a submitted recommendation
• Duplicate recommendation requests
• Declining a recommendation request

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